🔍 常见问题回答 ｜Frequently Asked Questions
🔍 常见问题解答 / Frequently Asked Questions
Q1. Can I use a nickname when ordering? Will my chart be exposed?
✅ Yes, you may use a nickname or alias. Your chart will only be used for analysis and never shared or made public.
✅ 可以使用昵称或艺名下单。我们仅根据您提供的出生资料进行命理分析，不会对外公开您的身份信息。
Q2. Is my birth information safe?
✅ Absolutely. Your data is used solely for providing the service and is never shared or exposed publicly.
✅ 您的资料完全安全，仅用于服务，不会以任何形式披露于他途。
Q3. What does M.Y stand for?
ℹ️ “M.Y” represents the initials of the Chinese word “命运” (destiny). It reflects our belief: “Destiny is given, transmission is your choice.” It also hints at “My”, symbolizing your personal connection to each totem.
ℹ️ “M.Y” 是“命运”的拼音首字母，象征“命由天定，运由己调”的理念，也寓意英文中 “My” —— 每一个作品都是你与“如命身打结”的精神连接。
Q4. Do you offer free destiny readings?
❌ No. All destiny reading services are paid and require prior appointment and payment.
❌ 不提供免费的命理解读服务，所有项目均为预约制付费项目。
Q5. What is the purpose of destiny totems?
🌟 Each totem embodies the energy of your Five Elements pattern. It’s designed to support balance, protection, and personal alignment.
🌟 每尊图腾都依五行流通与八字结构构造，寓意身护平衡，平衡人生，能量助动。
Q6. Can I return or exchange a customized totem product?
⚠️ Since all totem products are made-to-order and linked to your personal chart, we do not accept returns or exchanges unless there is a quality issue.
⚠️ 命理图腾商品为个人专属定制，除非质量问题，不接受退换。
Q7. Where can I learn more about your philosophy and Yi Jing?
📘 You can read our introduction to Yi Jing (the Book of Changes) and our studio’s origin and values on the “About” and “Yi Jing” pages.
📘 您可以点击“关于我们”与“易经命理”页面，了解本店的命理理念与易经文化背景。
Q8. Will you offer destiny-enhancing items or spiritual projects?
🌿 Yes. We plan to gradually introduce a section called “情感助缘”， focusing on emotional support, energy alignment, and symbolic activation for love, career, and health.
🌿 我们将推出“情感助缘”专栏，围绕感情与运势的激发与能量支持展开服务。
Q9. Will there be original stories or fantasy-based destiny content?
📖 Definitely. We are creating a series of fantasy-themed destiny stories based on ancient Chinese metaphysics, to bring emotional connection and inspiration to every totem.
📖 是的，我们正在创作一系列命理故事，结合古老东方智慧，为每一尊图腾注入灵感与力量。
Q10. All content and products provided by our store are intended for cultural and artistic appreciation only, and for personal reference. They do not constitute professional advice in legal, medical, psychological, or religious matters. If you have concerns in these areas, please consult qualified professionals. The store shall not be held legally responsible for any direct or indirect outcomes arising from the use of our products or services. Thank you for your understanding and support.
本店所提供的所有内容与产品，旨在分享文化与艺术体验，
💬 Still have questions? 还有疑问？
📩 Email: support@mydestinyart.com
📷 Instagram: @mydestinyelements
Or use the “Contact Us” button at the top of this page.